Job Description
We are offering a long-term contract employment opportunity for an Administrative Assistant role in the Manufacturing industry located in Bala Cynwyd, PA, Pennsylvania. The successful Administrative Assistant will be tasked with a variety of responsibilities aimed at supporting our sales team and ensuring efficient operations.
What you get to do every single day:
• Oversee the distribution of incoming leads and quote opportunities to the inside sales team.
• Manage and update the customer database and CRM system to provide accurate and timely information.
• Accurately enter customer sales orders into the CRM system and produce order confirmations when necessary.
• Provide prompt responses to customer inquiries or phone calls, offering information on products and services.
• Ensure that the sales team is fully equipped with the necessary resources for optimal performance.
• Utilize various software such as ADP - Financial Services, Configure Price Quote (CPQ), ERP - Enterprise Resource Planning, and ERP Solutions.
• Perform auditing duties and manage billing functions.
• Maintain high standards of customer service by promptly answering inbound calls.
• Employ the 'About Time' approach in all responsibilities, ensuring tasks are completed in a timely manner.
Other requirements for the Administrative Assistant position include and are not limited to:
• Must have experience with ADP - Financial Services to ensure seamless financial operations within the manufacturing sector.
• Proficiency in Configure Price Quote (CPQ) is a must, as it will be a significant part of the job role in providing accurate quotes to customers.
• Understanding and experience with ERP - Enterprise Resource Planning is essential to manage and integrate key parts of our business process.
• Knowledge of ERP Solutions is required to ensure the smooth functioning of our business operations.
• Familiarity with About Time software is a prerequisite as it is crucial for our time tracking and management.
• The ideal candidate should have experience in answering inbound calls, as customer interaction will be a key part of the role.
• Auditing skills are necessary to ensure compliance and accuracy in our financial dealings.
• Proficiency in billing functions is required to handle invoicing and financial transactions accurately and efficiently.
Please contact Nicole Allman at 216.568.4580 about this opportunity and reference Job #03720-0013155103
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