Please note: The incumbent can be located within a 3-hour radius of the Atlanta metro areas.
This position will collect (via phone or other methods) on past due accounts, will recommend, or assign accounts in need of skip tracing to locate the members or vehicles. The Collection Representative will ensure policies and procedures are followed, and complete other assigned projects or activities as assigned. While speaking with members to determine reason for delinquency. Take appropriate action to resolve the account matters. Discuss financial obligation, advises of possible options available. Respond to members inquiries by phone and recommend further action as deemed necessary.
Key Tasks and Responsibilities
Minimum Requirements
Education: High school diploma; GED equivalent
Related Work Experience: Minimum two years of credit union or banking experience.
Skills:
Account Collections; Collection of Payments (Inactive); Collections Processing; Collections Experience; Collections CallsOur Purpose and Growth Culture: We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
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