Job Description
POSITION SUMMARY
Professionally represent Everence Federal Credit Union (EFCU) to members and future members. Provide an excellent member experience by welcoming members, efficiently processing transactions, resolving problems, and uncovering financial needs for referrals to the appropriate individual or line of business.
Accurately and efficiently process member transactions, service requests, and the opening of new memberships/accounts in a courteous, confidential, and professional manner. Research and respond to member inquiries. Promote EFCU products and services by proactively engaging in conversation with individuals, organizations, and businesses by following our ‘Service to Sales’ process, helping members achieve their everyday banking needs.
RESPONSIBILITIES AND DUTIES
QUALIFICATIONS
Education:
Minimum high school diploma or equivalent
Experience:
Skills and Abilities:
SUPERVISORY RESPONSIBILITIES: None
SCHEDULE: Part-time – 24 hours/week
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