Main Duties Answer customer inquiries Respond to customer inquiries in a timely manner and provide accurate and detailed answers to customers by phone, email, online chat and other means. Familiar with the company's products and services, able to provide personalized advice and solutions to customer needs. Customer Complaint Handling Receive customer complaints, listen patiently to customer opinions, and actively coordinate with relevant departments to solve problems. Track the progress of complaint handling, ensure that the problem is properly solved, and provide timely feedback to customers on the results. After-sales service and support Provide after-sales service, such as product use guidance, troubleshooting, etc., to ensure that customers can use the company's products smoothly. Regularly visit customers to understand the use of products, collect customer feedback and improve customer satisfaction. Customer Relationship Maintenance Maintain good communication with customers and establish long-term and stable cooperative relationship. Regularly push the company news, product updates and other information to enhance customer stickiness. Customer data collation and analysis Organize customer inquiries, complaints and other data, analyze customer needs and satisfaction, and provide support for the company's decision-making. Explore the potential needs of customers and provide suggestions for the company's product and service innovation.
...Gastro Health is seeking a Full-Time Clinical Research Coordinator to join our team! Gastro Health is a great place to work and advance... ...and ECG/EKG Machine Ability to provide shadow support to entry-level research personnel Familiarity with medical terminology...
Job Title : Machine Operator 3rd Shift Compensation : $24.07 - $27.93 per hour Shift/Hours: 3rd shift starts on Sunday night at 10 pm. Week ends on Friday morning at 6:30 am. Benefits: ~ Quarterly profit sharing ~ Quarterly attendance bonuses ~ ESOP ...
...Job Title: Virtual Office Travel Assistant Job Description: As a Virtual Office Travel Assistant, you will play a crucial role in the planning and execution of travel arrangements for our clients. You will work closely with our travel coordinators and customer service...
Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office prof Leasing Consultant...
...USA Req #2332 Monday, November 11, 2024 H2M architects + engineers , a multidiscipline architectural, engineering, environmental... ...seeks a full or part-time Engineer or Architect for a Senior Forensic Consultant role in our Wall, NJ, Parsippany, NJ or Melville,...