eCommerce Channel Specialist Job at Maxwood Furniture, Charleston, SC

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  • Maxwood Furniture
  • Charleston, SC

Job Description

Job Description

Job Description

Description:

Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands such as Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we have established multiple sales channels including our DTC websites and third-party marketplaces. We’re passionate about creating an inspiring and engaging shopping experience for our customers, bringing their home decor dreams to life with stunning, on-trend pieces.

We are seeking a new member to add to our ecommerce team. Are you ready to be a part of something amazing?

Are you a detail-oriented, self-starter, passionate about ecommerce?

Join our dynamic, rapidly growing team and contribute to our success in the competitive world of online retail. As a Ecommerce Channel Specialist, you will play a crucial role in managing our product listings, maintaining relationships with marketplaces, and driving sales.

Responsibilities

  • Product Management : Ensure product pages are accurate, consistent, and optimized for maximum visibility.
  • New Product Setup : Collaborate with cross-functional teams to gather product data and efficiently upload new products.
  • Marketplace Relations : Build and maintain strong relationships with key marketplaces and agencies.
  • Issue Resolution : Proactively identify and resolve issues related to product listings and orders.
  • Performance Analysis : Track and analyze sales performance to identify opportunities for improvement and optimization.
  • Content Management : Monitor and respond to customer reviews and questions to enhance product reputation.
  • Order Management : Coordinate with the warehouse team to ensure timely order fulfillment.
  • Special Projects : Contribute to various ad-hoc projects as needed.
Requirements:
  • Excellent organizational skills and attention to detail.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite, especially Excel.
  • A proactive and results-oriented mindset.
  • Experience with 3rd party marketplaces (e.g., Amazon, Wayfair, Bed Bath & Beyond) is preferred.
  • Knowledge of fulfillment, operations, and inventory management is a plus.
  • Familiarity with ecommerce platforms like Salsify, Channel Advisor, or SPS Commerce is advantageous.

Benefits

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Vision insurance
  • Paid time off

Ability to Commute: Daniel Island, SC 29492

Job Tags

Flexible hours,

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