Job Description

Job Description

Job Description

Title: Employment Placement Coordinator

Location: 5715 W Belmont

Schedule: Hybrid, Monday to Friday 8:30 am - 5:00 pm

Summary:

Join us as the Employment Placement Coordinator and make a profound impact on the lives of individuals seeking career opportunities and stability. Under the direction of the Workforce Manager, you will play a pivotal role in connecting clients with sustainable, unsubsidized jobs across various sectors, using a trauma-informed approach that prioritizes their well-being and success. This position offers the chance to build and nurture employer relationships, support client professional growth through development workshops, and provide referrals to education and training services.

As part of the Safer Chicago (SC2) model, you’ll engage closely with clients, Heartland Human Care Services (HHCS) teams, and community partners to create meaningful employment pathways, supporting both their personal goals and our mission to uplift and empower. Be part of a team committed to advancing economic vitality and fostering a stronger, healthier community. Step into a role where your work will drive positive, lasting change for individuals and families across the city.

Our Benefits:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) match
• Paid maternity leave
• Paid paternity leave
• Commuter benefits
• Student loan assistance
• Tuition assistance
• Disability insurance

Why Join Us?

• Make a meaningful impact on the lives of individuals seeking education and career pathways.
• Collaborate with a diverse and passionate team dedicated to the mission and vision of our organization.
• Enjoy a hybrid work arrangement, providing flexibility and work-life balance.
• Participate in professional development opportunities to enhance your skills and expertise.

Our Benefits:

• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) match.
• Paid maternity leave.
• Paid paternity leave.
• Commuter benefits.
• Student loan assistance.
• Tuition assistance.
• Disability insurance

Essential Functions:

Duties & Responsibilities

• Develops and implements successful marketing strategies to improve the receptivity of employers, businesses, and vocational training facilities for hiring, promoting and/or training program participants.
• Recruits unsubsidized job slots and establish employer relations; conduct mock interviews and review resumes for participants ready for unsubsidized employment.
• Identifies both entry-level and career track positions feasible and attractive to program participants as outlined in the employability plan developed with case management staff.
• Develops and maintains an information bank regarding unsubsidized employment opportunities for staff and participant usage.
• Develops and maintains a network of employers to share with other employment placement coordinators and staff that will assist all program participants in securing employment.
• Coordinates and customizes job fairs matching employers’ needs with participants’ abilities, skills, and interest.
• Develops and maintains an information bank regarding employability development programs, vocational training programs, GED and other adult education programs that will enhance the employability and promotability of program participants.
• Collaborates closely with case management and other employment program staff to ensure that employment, training, and educational opportunities meet the needs of program participants.
• Develops a retention tracking program for unsubsidized job slots that incorporates a data collection system used to determine job retention at monthly intervals, working closely with the case managers where participant intervention is required.
• Develops an appropriate tracking format to ensure appropriate employer follow-up and intervention.
• Participates in organizational task groups, serves on committees and collaborates with service provider networks and policy development groups.
• Completes all required paperwork in a neat and timely manner. When required, utilizes a database system to enter employment related information.
• Uses organizational resources appropriately either directly or through case management to secure tangible goods needed for employment, e.g. transportation assistance, uniforms, shoes, tools.
• Reacts to change productively, completes career related assessments to program participants and makes employment related recommendations.
• Establishes and maintains collaborative working relationships with staff across HHCS.
• Maintains and organizes cases, updates record on employment, training, and other program activities.
• Maintains regular communications with SC2 Workforce Manager to promptly address any obstacles faced with service provision or engagement with partner organizations.
• Contributes to organizational culture aligned with core commitments of tackling root causes; encouraging creativity and innovation; using data for continuous improvement and to measure progress; applying an equity lens to all that we do.
• Refers program participants to community resources and other organizations, determines program participants’ eligibility for financial assistance, and provides financial assistance and support to program participants in accordance with Organizational policies and procedures.
• Completes accurately and in a timely manner all necessary forms, case records and statistical reports. Submits documentation to the supervisor/manager within the designated timelines.
• Other duties may be assigned.

Education and Experience:

• Associate’s degree from an accredited institution of higher learning is required. Bachelor’s degree preferred.
• Minimum two (2) years of related lived and professional experience in workforce development, social work, public health, criminal justice, or related human service field.

Certifications/Licenses:

• Valid Driver’s Licenses required.

Knowledge/Skills/Abilities (K/S/A):

• Excellent customer service and organizational skills.
• Knowledge of the local ecosystem of support services providers.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Ability to draft routine reports and correspondence.
• Ability to prioritize work in a high-volume environment.
• Commitment to the mission and values of HHCS, as demonstrated by a professional approach that is strength-based, trauma-informed, inclusive, and grounded in human rights.
• Excellent communication skills. Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders both internally and externally.
• Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.
• A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.
• Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Human Care Services.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to work independently and remain self-motivated with minimal direct supervision.
• Strategic thought partnership and consultancy skills.

Work Arrangement:

This role is eligible for a “hybrid” work arrangement. It is expected this person would be able to meet for “in person” meetings when needed or at the request of others. In-person meetings may be required on a regular basis (weekly, monthly, etc.). There may also be the availability to work from home when appropriate.

Work Environment:

• The noise level in the work environment is usually moderate.
• To meet both the needs of our participants and contractual obligations, employees must be flexible in scheduling and work location.
• Program sites are throughout the Chicago area, including the North and South sides of Chicago, and the suburbs. Employees may be required to report to any of our locations temporarily or permanently.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to talk and listen.
• The employee is regularly required to sit, stand, and walk.
• The employee must be able to stoop, kneel and/or crawl.
• The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds.
• The employee must have unrestricted ability to provide physical restraint.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Equal Opportunity Employer Statement

Heartland Human Care Services makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

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