Entry Level Customer Support/ Technician Helper Job at Maxim Pipette Service, Indianapolis, IN

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  • Maxim Pipette Service
  • Indianapolis, IN

Job Description

Job Description

Job Description

We are seeking an Entry Level Customer Support to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues on-site at client's location.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Provide Pick-up & delivery
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based and login pipettes in database
  • Help with pipette servicing

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Will train
  • 50-75% TRAVEL REQUIRED/ ALL EXPENSES PAID
  • DAYS OFF to compensate for travel time
Company Description

MAXIM PIPETTE SERVICE PROVIDES ON-SITE PIPETTE REPAIR & CALIBRATION AT MANY RESEARCH LABS & UNIVERSITIES.

Company Description

MAXIM PIPETTE SERVICE PROVIDES ON-SITE PIPETTE REPAIR & CALIBRATION AT MANY RESEARCH LABS & UNIVERSITIES.

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