Location This role is based in our San Francisco headquarters. However, please note that this position requires extensive travel, typically up to 80% of the time (Monday-Thursday) for on-site customer engagements. When not traveling, you'll work from our SF office . Why this job is exciting As a Forward Deployed Engineer (FDE) at Sourcegraph, you’ll report directly to our CEO and get to work with the most successful and sophisticated software companies in the world ( our customers ) and build code AI capabilities that all of their devs love and use in ways far beyond anything else out there. Your code will be informed by what our biggest customers need and will ship to all customers and users, so you must have exacting standards. You’ll be working directly with our biggest customers, so you need to know how to work with eng leaders and devs and pitch and sell and react on the fly. You’ll learn and do more in your first 6 months of being an FDE here than you will anywhere else. Within one month, you will… Get yourself intimately familiar with our entire tech stack and product features Shadow experienced team members on Engineering and Technical Success to learn about customer engagements Learn how to pitch our product and familiarize yourself with our go-to-market motion to understand how FDEs fit into the larger customer success strategy Get dropped into existing customer engagement to support and learn about what Sourcegraph looks like out in the real world Within three months, you will… Get deployed to your first customer to lead an engagement from end-to-end Begin participating in customer and prospect conversations to help identify land and expand opportunities Start to build the FDE handbook playbook to codify successful engagement practices with FDEs and our customers Within six months, you will… Successfully manage multiple customer engagements, driving measurable increases in product adoption, usage, and account revenue growth Identify and capitalize on new opportunities within customer accounts Contribute to the refinement and scaling of the FDE program based on your experiences Become a go-to resource for complex customer integrations and technical challenges Demonstrate tangible impact on revenue growth and customer satisfaction About you You are a driven engineer who thrives with customers, loves working with cutting-edge technology, and is excited about shaping the future of developer tools: You're passionate about developer tools and solving complex technical challenges You excel in fast-paced, changing environments and enjoy working directly with customers You're comfortable balancing technical work with relationship building and strategic thinking You're excited about the prospect of frequent travel and intense on-site engagements You're eager to learn and adapt to diverse technologies and business environments You enjoy the idea of having a direct impact on product development and company growth You have a strong software engineering background with hands-on coding experience You possess excellent problem-solving skills and ability to think on your feet You have strong communication skills, both technical and non-technical You have experience with developer tools, code search, and AI-assisted coding Level This job is an IC3-IC5. You can read more about our job leveling philosophy in our Handbook. We're open to candidates at various experience levels, but this is a highly demanding role that requires a lot of autonomy and high-agency that we typically only see with IC3s or higher. You’ll be interacting with some of the world’s most powerful and influential technical leaders. If using your strong technical skills and ability to communicate to world-class executives to deliver high-impact solutions to previously unsolved problems sounds like a fun challenge then this job may be a great fit for you! Compensation We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an open and transparent company that values competitive compensation , our compensation ranges are visible to every single Sourcegraph teammate. Your salary is determined by your pay band for the M/IC# [example: IC5; M3 etc]. job level. For determining pay bands, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure we’re always paying above market regardless of where you live in the world. Both U.S. and international locations are divided into one of four zones, determined by the cost of labor index for each area. The salary for a successful candidate will be based on level, job-related skills, experience, qualifications, and location zone. Please note that the salaries below may be adjusted in the future. The target compensation for this role is based on the IC3-IC5 pay band for your zone. The start of the IC3-IC5 pay band for each zone is listed below:
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