Job Description
Apex Entertainment is seeking enthusiastic and safety-conscious individuals to join our team as Go-Kart Marshalls. In this role, you will be responsible for ensuring that our guests enjoy a safe and thrilling experience, while also exceeding their expectations with excellent service.
Your primary responsibilities will include maintaining a comprehensive understanding of the course and its safety requirements. You will greet all visitors, ensuring they are properly harnessed, wearing the appropriate clothing and footwear, and fully understand the course rules. You'll guide guests through the course, explain the various elements, supervise their participation, and provide encouragement as needed. It will also be your responsibility to monitor the number of guests on the course at any given time, ensuring that children meet the required height and age restrictions.
You will be expected to ensure the safety and security of all participants by performing proper maintenance checks on the course, including inspecting all harnesses and safety restraints before each use. Additionally, you will inspect equipment for wear and tear, ensuring it remains in optimal condition. Your role will involve enforcing course rules and regulations and being prepared to stop vehicles or de-board passengers in the event of an emergency. In cases where significant repairs are needed, you'll be responsible for shutting down the race.
As a Go-Kart Marshall, you will also help maintain a clean and safe environment by removing any debris from the area and assisting patrons as they enter and exit the course. You will oversee the operation of go-karts, ensuring rules and regulations are followed throughout the race. You will control the racing events from the central control station, managing the computer systems and communicating with drivers using established signals, such as flags and signs.
To qualify for this role, you must be at least 18 years old, reliable, and punctual. A positive, outgoing attitude is essential, as is the ability to multitask and work in a fast-paced environment. A high school diploma or GED (or currently pursuing one) is required. Flexibility and the ability to adapt to changing circumstances are important, as is the ability to stand for extended periods, ranging from 4 to 10 hours at a time.
If you're ready to contribute to a fun and safe environment while delivering excellent customer service, we'd love to have you on our team as a Go-Kart Marshall at Apex Entertainment!
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