Job Description

Wayfair is currently seeking an experienced Learning Experience Design (LXD) professional to join the growing Global Supply Chain Training team. The Global Supply Chain Training Team focuses on driving the culture of safety, standardization, and development of Wayfair’s Supply Chain Network to create the foundation to enable future growth for our business and our people.

You must have experience designing, implementing, and enhancing modern learning solutions in a fast-paced growth environment. You will be responsible for creating and implementing training programs for all aspects of Supply Chain training, including but not limited to, onboarding, cross-training, and leadership, as well as change-driven initiatives through eLearning, Instructor-Led Training (ILT)/Virtual ILT, and blended training. You will be expected to quickly develop an understanding of Global Supply Chain initiatives, processes, and needs.

Please note: This is an onsite position and requires an employee to be onsite in the Boston office or any of our Fulfillment Center locations 4 days a week (Monday-Thursday).

What You’ll Do:

• Partner with stakeholders and subject matter experts worldwide across the Global Supply Chain organization to determine individuals, workgroups, and organizations’ training needs.
• Design and develop learning solutions and programs for applying adult learning principles and systematic instructional design to create learning content that best fits the learner’s needs in an operations environment.
• Create content and curricula aimed to support the role specific training of each supply chain role.
• Use project management tools and skills to manage medium to large-scale content development projects.
• Develop exercises, tutorials, job aids, assessments, and other learning methods through a gamified learning platform.
• Identify areas for innovation and improvement in the Global Supply Chain to drive performance through learning.
• Work in and coordinate with multicultural and geographically dispersed teams.

What You’ll Need:

• Degree in Education, Learning and Development, Organizational Development or related fields or equivalent experience required
• 3+ years of experience curating and developing digital learning content across various delivery modalities (e.g. micro-learning, ILT, VILT, video, etc) required
• Proficiency using rapid authoring software required (Articulate 360/VYOND preferred)
• Project management and organizational skills for multiple projects running concurrently required
• Strong stakeholder management skills required
• Autonomous, quick thinking, and comfortable in a dynamic, fast-moving environment required
• Previous experience evaluating and assessing training modules for effective learning strongly preferred
• Experience with Supply Chain/Logistics Network learning and development preferred
• Knowledge of Learning Management Systems (LMS) with SCORM\xAPI and Learning Experience Platforms (LXP) preferred.
• Ability to travel 15-20% annually

The salary range for this position is $70,000-78,500 however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Massachusetts Applicants : I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For state-specific application information, please review the following applicant notices.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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