Job Description
Medical Secretary/Dental Technician Needed
We are looking for a compassionate and hardworking team member with the ability to learn quickly. This is a great opportunity in the world of dentistry. We are looking for an individual who is motivated, and responsible, wants to have hands-on experience working with patients. This individual should be comfortable with working in the mouth (taking photos, using cheek retractors, directing patients on how to stand and move). You’ll be the “right hand” of our dental provider. Your contribution to our team cannot be understated, you are the oil that keeps our practice running smoothly.
NO Experience Needed:
Prior medical office or dental/orthodontic experience can be helpful, but it’s certainly not required. All applicants welcome to apply! We offer paid training, believing that knowledge is power; we want ALL our team members to be successful & fulfilled!!
Some of what you will be doing:
- Ushering each patient into our treatment room, addressing (documenting) concerns while establishing trustworthy and open communication to ensure the highest level of service and care
- Reviewing and organizing patient medical charts for accuracy and authenticity, new patient coordination (intake evaluations, forms, insurance verification), preauthorizations
- Educating patients on follow-up care instruction, appointments, and andy additional treatments
- Assisting in opening and closing the office
- Reviewing x-ray machines for maintenance,; sterilization of equipment and restocking
- Understanding and respecting patient privacy laws
- Responsible for taking intraoral records photos, radiographs, for all new and returning patients in the office
- Consistent cross-training for optimal career growth (offered and expected)
- Prompt follow-up with patients via phone call, email, or text message to answer questions.
- Pleasantly answering questions and scheduling appointments for existing and potential patients, using your friendliest phone voice to answer incoming calls, take messages, and outreach to patients (re-engagement required)
If you love a job where every day is different, the time flies by, and you’re always learning something new, this is the job for you!
If these sound like you, please apply!
- You are comfortable with technology and open to learning new applications and software; you’ll harness the tools around you to make your job as easy or effortless as possible.
- Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor.
- You are attentive, detail-oriented, organized, and your work reflects all of these characteristics.
- You’re known for doing what you say you’re going to do –Your reputation for honesty and integrity is legendary.
- You don’t know the meaning of “someone else’s problem” or “that’s not my job.” You’re always willing to jump in and help.
- You take pride and ownership in your work – whatever you do, you do it well.
- You are openly grateful to the people around you and see yourself as an integral part of your team’s success (because we will).
- You’re always up for learning something new and you try to master new skills quickly.
- You love to see other people happy and thriving, and you’ll do whatever you can to help them get there.
About Us
City Station Dental is an established and growing practice in Troy. Our team is comprised of high-skilled and friendly professionals all driven by the same mission: to give patients the best dental experience possible. Everyone in our practice wants to give the highest level of quality dental care. We love to come to work every day because we love what we do and we’ve built an office culture that can’t be beat.
We offer (upon eligibility)
If you want a career where you can literally help improve the lives of the people in your community, this is the job for you. We value your time, so we’ll be back in touch with you very quickly.
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