Job Description
California Protons Cancer Therapy Center is a facility that provides state-of-the-art cancer treatments to patients with varying diagnoses that travel here from all over the world. With our world-renowned Radiation Oncologists, highly trained Registered Nurses, Medical Physicists, Dosimetrists, Radiation Therapists and everyone in between, our team of professionals work collaboratively to bring hope and healing to even the most aggressive cancer cases. If joining a dynamic team whose passion is to help people return to their life as they once knew it sounds exciting, California Protons Cancer Therapy Center may be the place for you.
Summary:
The Patient Advocate (PA) interacts with prospective patients to gather information necessary for the accurate registration of patients. The PA will provide a proactive approach to customer service by listening to the patient, answering questions, taking ownership of solutions and escalating issues as appropriate in order to resolve concerns. The PA captures demographic and insurance information, medical diagnosis, as well as contact information and how they heard about us. The PA will also be responsible for following up with the prospective patient in an effort to encourage a consultation.
Reports To: Marketing Manager
Salary Range: $26.00-29.00/hour DOE
Key Responsibilities:
Required Skills:
Qualifications/Experience/Education:
California Protons Cancer Therapy Center is following all federal and state mandates. We do have a voluntary but strongly encouraged COVID-19 vaccination policy in place for all staff.
California Protons Cancer Therapy Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, national origin, sex, age, disability, genetic information, status as a protected veteran, or any other legally protected status under local, state, or federal law.
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