Job Description
Martek Global Services, Inc. (“Martek”) has been awarded several long-term Federal contract to provide a wide range of IT talent. Our team is seeking a Senior Computer Network Support Specialist to join our team supporting the Department of Defense (DoD) with High Performance Computing (HPC) Moderation Program and Army Corps of Engineers, Engineer Research and Development Center (ERDC) DoD Supercomputing Resource Center (DSRC) with the required education and experiences outlined below.
This position is located at Wright-Patterson AFB, Dayton, OH
As a Senior Computer User Support Specialist, you will provide support as a liaison between Users and the System Administrators. This support person will actively troubleshoot user tickets on the systems as well as read and compile software, learn complex dependencies, and provide workarounds. Additionally, you will answer questions or resolve computer problems for clients in person, or via telephone or electronically and may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. You will apply fundamental concepts, processes, practices, and procedures on technical assignments. Also, you will perform work that requires practical experience and training. Work is performed under supervision.Powered by JazzHR
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