Job Description

Job Description

Job Description

Position Overview

The Center for Excellence in Teaching and Learning at Merrimack College seeks an energetic and experienced individual to fill the position of Senior Learning Experience Designer/ Hybrid & Hyflex Specialist. This is a full-time position reporting to the Director of Center for Teaching and Learning Innovation, Development and Design (CTIDE) . This individual is responsible for researching, implementing, and supporting technology in the academic setting including assisting faculty with the use of technology in the classroom, administration of course management software and maintenance, and the support and administration of other academic software in McQuade Library and across campus. This position will have specific oversight of hybrid and hyflex learning, and advancement of hybrid/hyflex modalities in Merrimack’s graduate program offerings.

Primary Responsibilities:

• Serve as Subject Matter Expert and system administrator for the Canvas Learning Management System (LMS)

• Manage all integrations and upgrades of LTI tools in Canvas

• Tracks usage of tools and the LMS features to provide reports on trends and create and execute a plan to address those issues and trends.

• Provide training and development for all faculty teaching in Hybrid and Hyflex modalities regarding use of classroom technology and best practices in course design and instruction

• Develop assessment strategies and approaches to evaluate effectiveness of hybrid/hyflex learning, and report out to relevant stakeholders

• Research and evaluate emerging instructional technologies and methods specific to hybrid and hyflex learning.

• Hire, manage, and train Hyflex Tech Assistants for Hyflex Classes.

• Develop training materials including videos, workflows, and other resources for educational technologies, for staff, faculty and student use.

• Support faculty in the development of teaching and learning strategies using innovative and current instructional and mobile technologies and design theories.

• Participate in the design and facilitation of professional development programs and orientations designed for faculty.

• Collaborate internally with IT partners to design and facilitate professional development programs for staff on technology related areas as well as specialized topics in response to specific requests.

• Support the initiatives of the Director of Center for Teaching and Learning Innovation, Development and Design (CTIDE).

Qualifications:

• Master’s Degree in Instructional Technology or related field preferred

• 5+ years experience in related field

• Ability to communicate effectively verbally and in writing.

• Ability to convey technical information to technical and non-technical users.

• Ability to establish and maintain effective working relationships; Ability to work collaboratively as well as independently.

• Ability to evaluate the effectiveness of programs and make recommendations for improvements.

• Considerable knowledge of the current literature, trends and developments in the field of instructional technology.

• Experience with Canvas

• Experience with Google Suite is a plus.

Application Materials Should Include:

• Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission and our values.

• Resume or Curriculum Vitae

This position is subject to the successful completion of a criminal background check.

Vaccinations and Work Location

This is an on-campus position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community.

The COVID-19 vaccine and booster for which an individual may be eligible are highly recommended for students, faculty and staff. Merrimack College does not require proof of COVID vaccination for enrollment, employment or to be a guest on our campus.

Statement on Our Mission

Merrimack College seeks candidates who understand, respect and can contribute to Merrimack’s Catholic and Augustinian mission and values.

About Merrimack College

The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 4,000 undergraduate and 1,700 graduate students from 43 states and 42 countries. The College features more than 160 career-focused undergraduate, professional and graduate programs, all taught by exceptional faculty who are passionate about their subject and student success. The College has five schools: arts and sciences, engineering and computational sciences, nursing and health sciences, education and social policy and the Girard school of business. The College’s suburban 220-acre campus is just north of Boston in North Andover, Massachusetts. Merrimack is a Master’s Colleges and Universities/Larger Programs (M1) institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up in the U.S. News & World Report’s ranking of Best Colleges, ranking 37th in the Regional Universities North category in 2025. Merrimack is a NCAA Division I athletic institution.

Merrimack College is an Equal Opportunity Employer.

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