Help Desk Analyst Job at Robert Half, Las Vegas, NV

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  • Robert Half
  • Las Vegas, NV

Job Description

Job Description

Job Description

Are you passionate about technology and eager to kickstart your career in IT support? Join our energetic, fast-paced team as a Help Desk Analyst at Robert Half and gain valuable experience in a supportive environment. This entry-level position is based in Las Vegas, Nevada, offering a long-term contract with flexible evening and overnight shifts to suit your schedule.

Role Overview:

As a Help Desk Analyst, you’ll be the go-to resource for resolving technical issues and enhancing user experiences. From troubleshooting software and hardware problems to optimizing system performance, you’ll play a key role in delivering exceptional support and ensuring client satisfaction.

Key Responsibilities:

  • Provide technical support for applications, operating systems, and productivity tools.
  • Respond to client inquiries and support requests via phone and email.
  • Troubleshoot and resolve recurring technical issues effectively.
  • Follow Standard Operating Procedures (SOPs) and Knowledge Base (KB) articles for efficient problem-solving.
  • Manage user accounts in a client-server environment.

What We’re Looking For:

We’re seeking motivated, tech-savvy individuals ready to launch their IT careers. If you’re enthusiastic about technology, eager to learn, and enjoy solving problems, we want to hear from you.

Ideal candidates will bring:

  • Preferred: CompTIA certifications or relevant educational background.
  • Strong problem-solving skills and a passion for helping others with technical challenges.
  • Basic networking knowledge and familiarity with ServiceNow or similar platforms.
  • Bonus Skills: Experience with WLAN and/or Spanish language proficiency.

Why Join Us?

  • Launch your IT career in a vibrant, fast-paced, and supportive work environment.
  • Gain hands-on experience with cutting-edge tools and technologies.
  • Flexible evening and overnight shifts to match your lifestyle.

If you’re ready to make an impact and grow alongside a dynamic team, apply now for the Help Desk Analyst position. We look forward to meeting you and helping you take the next step in your career!

Microsoft, Active Directory, Computer Hardware, Configuration Management, Deskside Support, Desktop Hardware, Creative Problem Solving, Servicenow Application, WLAN, Networking

Job Tags

Contract work, Flexible hours, Night shift, Afternoon shift,

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